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Never Event Claims
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It is a patient’s right to receive quick and suitable treatment for their illness or injury, and if clinical negligence on the part of a GP or hospital staff lead to you enduring unnecessary suffering, then you may be entitled to make a claim.

“Every single never event puts patients at risk of harm which is avoidable. People who suffer severe harm because of mistakes can suffer serious physical and psychological effects for the rest of their lives, and that should never happen to anyone who seeks treatment from the NHS,” said Dr Mike Durkin, National Director of Patient Safety at NHS England.

Healys has a team of friendly, qualified, and experienced solicitors who could help you bring a claim against the individual, group, firm, or organisation responsible for the harm you sustained.

There are many different types of clinical negligence, but some cases in which Healys could represent you fall under the term ‘never events’.

Never events are incidents which the UK government’s Department of Health (DH) categorizes as being entirely preventable. Unfortunately, there are individuals who do endure these events – and they could be entitled to bring a never events claim through our medical negligence solicitors.

Never events

The DH’s list of never events 2012-13 includes 25 types of negligence which should never take place. They are split into five categories and are as follows:


  • Wrong site surgery
  • Wrong implant/prosthesis
  • Retained foreign object post-operation.

Medication events

  • Wrongly prepared high-risk injectable medication
  • Maladministration of potassium-containing solutions
  • Wrong route administration of chemotherapy
  • Wrong route administration of oral/enteral treatment
  • Intravenous administration of epidural medication
  • Maladministration of Insulin
  • Overdose of midazolam during conscious sedation
  • Opioid overdose of an opioid-naïve patient
  • Inappropriate administration of daily oral methotrexate.

Mental health

  • Suicide using non-collapsible rails
  • Escape of a transferred prisoner.

General healthcare

  • Falls from unrestricted windows
  • Entrapment in bedrails
  • Transfusion of ABO-incompatible blood components
  • Transplantation of ABO incompatible organs as a result of error
  • Misplaced naso- or oro-gastric tubes
  • Wrong gas administered
  • Failure to monitor and respond to oxygen saturation
  • Air embolism
  • Misidentification of patients
  • Severe scalding of patients.


  • Maternal death due to post partum haemorrhage after elective Caesarean section.

How Healys can help

Although all never events put patients at unnecessary risk of harm, not all of these incidents result in injury. If you, or a member of your family, suffered one of these incidents and sustained injury or illness as a result, it may be in your interests to make a never events claim. Please contact Healys at our offices in Brighton and London for help and advice relating to your rights and the compensation claims process.

We could help you receive compensation to recoup the cost of medical bills and lost earnings. Furthermore, we will always strive to negotiate the maximum compensation for our clients, so that they can afford the best quality treatment and rehabilitation. Wherever possible, we will also seek interim payments to cover the costs of your immediate needs.

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Call our London office on 0800 280 0432 or our Brighton office on 0800 280 0432. You can also contact us online.
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London: 0800 280 0432 Brighton: 0800 280 0432 Or you can contact us online: Contact Us
Never Event Claims capabilities
Never Event Claims experiences
  • Jonathan was able to help the husband of a 50 year old woman claim compensation after the hospital failed to diagnose her cancer. Mrs L attended hospital complaining of pain in her abdomen. She was discharged without further tests but unfortunately she died of thyroid cancer a few months later. Jonathan argued that the chance for a liver biopsy was missed during her visit to hospital and although this would not affect the unfortunate outcome, palliative care could have been arranged to ease Mrs L’s suffering. Jonathan was able to secure Mrs L’s husband a five figure sum in compensation.
  • Jonathan has also helped the family of a 71 year old man claim compensation after a complication in his surgery caused his death. Mr R was suffering from chest pains and was admitted to hospital for tests. He was found to have an issue with his heart and doctors attempted to rectify this with a surgical procedure. Unfortunately during this procedure an air pocket had got into one of his blood vessels which caused Mr R’s death. With expert medical evidence Jonathan was able to secure Mr R’s family £75,000 in compensation.
  • Jonathan helped X get further compensation and access to services to aid in his rehabilitation. X was a subject of sexual abuse from his step father between the ages of 5 and 7. Initial application for compensation was made in 1990 and X was awarded £10,000. After several attempts at his own life, X decided to contact Jonathan to seek further compensation. Jonathan was able to secure X £200,000 in compensation and an overall award of £1,200,000 inclusive of state benefits. More importantly Jonathan then arranged the Special Needs Trust to support X’s rehabilitation.
  • Jonathan helped the parents of Baby B claim compensation after a failure in care during labour resulted in Baby B’s death. Initially the Trust denied they were responsible for Baby B’s death but after negotiations the Trust admitted responsibility and Jonathan was able to negotiate an out of court settlement for Baby B’s parents.
Never Event Claims insights
  • Woman Injured Loading Gazebo Into Van Wins Damages

    29th November 2018

    Gazebos are used by all kinds of organisations when attending events up and down the country. It may not seem that an employer’s duty to assess and minimise workplace risks would extend to tasks such as carrying and assembling gazebos, but a recent case shows that it does. Continue reading »

  • Mother Of Disabled Child Ruled A ‘Primary Victim’ Of Hospital Negligence

    28th November 2018

    In order to succeed in a ‘secondary victim’ claim as a result of clinical negligence it is necessary to establish that the claimant suffered psychiatric illness or injury – as opposed to grief, sorrow, deprivation or the need to provide care for the loved one who has suffered the injury – as a result of witnessing a sudden, shocking event. Given the number of hurdles a claimant has to clear to show that the many tests have been met, there have been very few successful claims to date. Continue reading »

  • Compensation For Slips And Trips At Work

    26th November 2018

    Two recent cases illustrate that employers need to be vigilant in assessing tripping and slipping hazards in areas where workers perform their tasks. If they fail in this duty, those who are injured as a result may be able to claim compensation. Continue reading »

Never Event Claims awards
Never Event Claims news
  • The Government Considers Radical Cycling Awareness Campaign

    23rd November 2018

    A radical proposal for cycling awareness has been unveiled by the government. The plans include a series of measures to improve safety for vulnerable road users, and to encourage and support cycling. The aim is to reduce the significant number of serious and fatal accidents suffered by cyclists. Continue reading »