Contact us today if you feel you have been let down by your claim management company. We offer free initial advice on your claim and if you do wish to proceed we offer a “No Win No Fee” service in a form of a Conditional Fee Agreement.
Rightly or wrongly, many Claims management companies (CMCs) have earned a reputation for unscrupulous practise within the landscape of litigation in the UK. In the event you have suffered loss as a result of CMC negligence, it may be possible to make a professional negligence claim against the claims management company in question.
A claims management company – also known as claims managers, claims handlers, claims assessors and no win, no fee companies – is a business set up to assist people in claiming compensation.
Some CMCs have a broad range of specialisms and others specialise in particular types of cases. The most common type of claims dealt with by CMCs relate to the following:
Many complaints about CMCs stem from their aggressive pursuit of potential claimants and the high charges they levy on successful cases.
Under the Compensation Act 2006, all claims management companies offering to help people with the above types of claims must be authorised to do so by the Claims Management Regulator (although some strict exemptions apply). Furthermore, all CMCs should be registered with the Ministry of Justice.
Every CMC in England and Wales is obliged to have a complaints procedure. If you make a complaint but receive an inadequate response or fail to achieve redress, you can then register a complaint with the relevant body. More information about CMC complaints can be found here .
There are very few, if any, cases where it is imperative to employ the services of a CMC. For example, in 2011 the Financial Services Ombudsman recommended that consumers contact the independent arbitrator directly rather than use “misleading” claims management companies.
However, if you have used a CMC and believe that you have suffered financial loss as a result of its negligence, it may be possible to make a negligence claim against the claims management company.
Healys professional negligence solicitors are based in offices in Brighton and London and provide professional and trustworthy advice to benefit those who may be considering making a professional negligence claim against a claims management company .
To speak to a partner call our offices on 0207 7822 4106 or send us an email.
31st January 2017
Our client, a property developer was in the process of obtaining a property. The case involved two law firms that acted for the buyer & seller. After the transaction was complete, the client discovered that the seller had committed identity fraud and lost a considerable amount of money. Issues included breach of warranty of authority and breach of trust on the part of the solicitors who acted on behalf of the fraudster; the scope of the duty of care of the firm acting on behalf of our clients and whether the clients’ consequential loss of profit was recoverable at law. Continue reading »
Our client divorced with his wife and asked his former solicitors to take on his case. After completing procedures, he realised that the law firm had not protected his interests & assets. Continue reading »
Our client’s claim arose out of the failings of her former solicitors to deal with her divorce. This included the dissipation of assets held by the husband in Hong Kong by way of freezing orders. The claim focused on conflicting evidence between the client and husbands solicitor. Continue reading »
Our client had a previous claim with another law firm in relation to his property being undervalued when sold. Unfortunately our client received poor advice from the previous law firm which resulted in him loosing the initial claim against the mortgagee and valuer. Continue reading »
1st January 2017
Our client needed advice regarding an Under-Lease, and so they approached a firm about their issue. However, our client soon realised that the firm had given incorrect advice. He decided to contact Healys in order to make a claim against the law firm for failure to advise properly in relation to the purchase of an under-lease, the terms of that under lease, the status of the head lessee and rental payment terms. Continue reading »
25th January 2018
David Bailey, Partner in the Dispute Resolution team, discusses the question in the Times Newspaper.
Mediation is generally a cost-effective alternative way to secure dispute resolution. These days, typically in commercial cases, parties arrive legally tooled up with a full set of solicitors, barristers and experts, much as they would for a trial, and act accordingly. Continue reading »